What Happens If My Freeze Dryer or Vacuum Pump Needs Urgent Servicing?

Uptime is critical to your operation — whether you're running a home setup, a laboratory, or a full-scale production facility.

That’s why we don’t just supply equipment — we provide a complete solution and peace of mind.

As a local partner offering freeze drying solutions from leading manufacturers, including:
- Holland Green Science
- Leosmak
- SG (SJ)

we deliver comprehensive service and support across all the systems we provide.

Fast & Professional Support — When It Matters Most

- Guaranteed professional phone support within 4 hours
- On-site technician support within 48 hours anywhere in Israel

Our Advantage:
- Local technical support team
- Experience across multiple systems
- High availability of spare parts
- Tailored support for your operation

Summary:
We ensure your equipment keeps running — with fast response, local expertise, and total peace of mind.

All our systems are Food Grade, HACCP Compliance and CE Certified, and designed to run 24/7. They come with a robust Commercial Grade 2-Year Warranty, meeting strict regulatory standards.

We highly recommend using a scroll dry (oil-free) vacuum pump, such as our Anemos model. The benefits of a dry pump over a standard oil vacuum pump include significantly quieter operation, minimal maintenance, and most importantly, zero risk of contaminating your processed product with pump oil.

What Shelf Options Are Available for Freeze Drying Systems?

Our freeze drying systems offer high flexibility to match different applications — from R&D to full-scale production.

Xiros Mikro (Holland Green Science)
The system offers maximum flexibility with interchangeable plug-and-play shelf configurations:
- 3 heated shelves
- 5 shelves
- 7 shelves
- Up to 9 shelves

All configurations come with high-quality stainless steel trays.

Leosmak
Leosmak systems offer different tray depth options depending on your product requirements:
- 20 mm tray depth – ideal for thin products or shallow layers
- 40 mm tray depth – suitable for larger volumes or thicker layers

This flexibility ensures optimal configuration for every application — from research to industrial production.

It’s a very simple plug-and-play process. After opening the door, simply slide out the current tray set and unplug it at the back of the chamber. Then, plug in your new tray configuration and slide it back in. No special tools are required.

Freeze-drying is an advanced process of removing water or other solvents from a material through sublimation. Sublimation is the direct transition of water from a solid (ice) phase to a gaseous (water vapor) phase, bypassing the liquid phase entirely. This method perfectly preserves the structure, active ingredients, and physical properties of the product, making it ideal for cannabis, food, life sciences, and even home preservation.

We provide tailored lyophilization systems for a wide range of needs: from Home Users looking for premium food preservation, to Research Laboratories requiring precision equipment, to large-scale operations in the Cannabis, Food, and Pharmaceutical industries guaranteeing product stability and integrity.

Can I Use Your Freeze Dryers at Home?

Absolutely. While our systems are built to commercial and laboratory standards, we offer solutions that are also well-suited for advanced home use.

Our portfolio includes:
- Holland Green Science – ideal for professional environments and high-end home users (such as the Xiros Mikro)
- Leosmak – primarily designed for industrial-scale production
- SJ (SG) – cost-effective and highly accessible solutions, especially suited for home users and entry-level applications

These systems provide:
- Relatively quiet operation
- Professional-grade results
- Flexibility for a wide range of uses

Perfect for home chefs, gardeners, preppers, and anyone looking to enter the world of freeze drying in an accessible and reliable way.

Yes, absolutely! We understand that premium freeze-drying equipment is a significant investment. Alongside direct sales, we offer flexible rental programs tailored for home users, research labs, and startups. This allows you to experience our commercial-grade technology and scale your operations without a massive upfront capital commitment.

Definitely. We partner with you for the long term. Many of our clients start by renting a unit or purchasing a laboratory-scale model. As your production scales to industrial levels, we provide seamless upgrade paths, consultation for larger facilities, and options to transition from a rental agreement to full ownership.